Sleep Guarantee

 

 

Mattress Buying Guide


40 Night Sleep Guarantee

It takes time to adjust to a new mattress. That's why we offer a sleep guarantee. Read more.

40 Night Sleep Guarantee

(Minimum 30 days + 10 days to exchange)

It takes time to adjust to a new sleeping surface, but if after 30 nights from the date of delivery you are not comfortable on your new mattress, Star will give you 10 days to exchange it for another mattress of equal or greater value. If the replacement is of greater value, you are responsible for the difference. Exchange is a one-time courtesy. Additionally, the customer will be responsible for a service-handling fee of 15% of your mattress purchase price, plus the normal delivery charge. The mattress must be in its original and sanitary condition to qualify for our 40 Night Sleep Guarantee. We suggest that your purchase one of our warranted mattress protectors with your mattress.

40 Night Sleep Guarantee Exclusion

  • Soiled or damaged mattress
  • Box springs or foundations
  • Mattresses sold/used with inadequate box springs or foundations
  • Exchanges that exceed 40 nights from purchase date
  • Exchanges based on mattress size or height
  • Floor samples, "as is" and clearance bedding


Sleep Guarantee
What's Next?