Privacy

 

 

Privacy + Security


Star respects and shares each person's concern for the security of his or her personal identification information and we are committed to providing you with a shopping experience free from worry about the security of your information. Star does not ask for any personally identifying information, such as your social security number, driver's license number, etc. through any type of marketing or e-mail solicitation, so you should not respond to anyone attempting to obtain that type of information from you on behalf of Star. If you should become concerned about this type of solicitation, please call us at 1-855-357-7827.


We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.).


We will collect basic information including your name, home address, phone, email address and credit card information when you place a secure order with us via our Encrypted Order Process. As with any retail type transaction, we use this information to process your order and to respond to any questions or concerns you may have. Where required, we also share this information with certain partners in the facilitation of your order; for example UPS and possibly the Product Manufacturers we represent so that they may contact you directly with product support information you request.


Should you submit any information to Star via our website, you can be assured that we will not sell that information with any other organization for compensation. Star uses your information to improve your shopping experience by communicating special offers to you, responding to any service requests, locating and stocking the products you desire, and allowing you to make payments to your account online. We will share certain parts of your information with our service providers, representatives or agents for very limited purposes, such as enabling access to our partners' websites, providing warranty repairs, offering certain products connected to starfurniture.com, and improving your overall shopping experience. We may also share your information in the event of special conditions such as product recalls, fraud or other liability situations, to comply with required legal processes or to cooperate with law enforcement actions. Occasionally, Star is required to share certain demographic information on a large-scale basis with government agencies or other parties. On those occasions the information requested is not on an individual name basis, but rather is on a basis such as gender, race, etc.


As a leading Retailer, we have extensive security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize an elaborate firewall in addition to industry leading-continuously updated SSL encryption to keep your information secure. We use your Internet Protocol or IP address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you don't have to take time re-enter them each time you visit.


Acceptance of cookies is not a requirement to browse our products, however, our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to contact customer service by phone.


While we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems. Since we utilize secure servers, at times they may occasionally inhibit communication by certain browsers and firewalls. If you should have a problem accessing Star's server, please contact us by phone at 1-855-357-7827.


We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe, or at work.


Star has reserved for itself the right to change, amend, or modify this Privacy Policy at any time and your use of Star's website is considered consent by you of your agreement to this policy, even if changed, amended or modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on 2/1/2013.


If you have questions about our privacy policy or have comments on how we can improve your shopping experience, please do not hesitate to e-mail our customer service. We always enjoy hearing from you!


Thank you for considering us for your purchase.


Our Commitment to Privacy:


Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect:


The types of personal information collected on the website in order for you to order products, make requests and register to receive materials are: your name, billing and shipping address, email address, phone number and credit/debit card information. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address and phone number.


The Way We Use Information:


We only use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.


We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.


Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.


We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.


You can register with our website if you would like to become a Star Furniture Preferred Customer. Star Furniture Preferred Customers will receive periodic email updates about exclusive sales, new products, design tips and private events. Information you submit on our website will not be used for this purpose unless you fill out the registration form. There are other contests and forms outside of the website that give you the option to become a Star Furniture Preferred Customer as well. Regardless of where you register, all Star Furniture Preferred Customers can update their email preferences or unsubscribe from emails by accessing the Update Profile link or Unsubscribe link located at the bottom of the email.


We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.


Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


How You Can Access or Correct Your Information:


You can access all your personally identifiable information that we collect online and maintain by sending us a notarized written request of release or change of information. We use this procedure to better safeguard your information.


You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.


To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.




Enter-To-Win Email Contest

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. The “Enter-To-Win Email Contest” is sponsored by Star Furniture (“Sponsor”). This contest is governed by these official rules (“Official Rules”). By participating in the contest, each entrant agrees to abide by these Official Rules, including all eligibility requirements, and understands that the results of the contest, as determined by Sponsor and its agents, are final in all respects. The contest is subject to all federal, state and local laws and regulations and is void where prohibited by law.


ELIGIBILITY

The Contest is open to legal residents of the State of Texas where not prohibited by law, who are eighteen (18) years of age or older at the time of entry who have Internet access and a valid e-mail account prior to the beginning of the Contest Period. Sponsor has the right to verify the eligibility of each entrant.


CONTEST PERIOD

The Contest begins on February 1 2016, Noon CST and ends on February 29, 2016 11:59pm CST. (“Contest Period”). All entries (submissions) must be received on or before the time stated during that submission period. Sponsor reserves the right to extend or shorten the contest at their sole discretion.


HOW TO ENTER

You can enter the Contest through the www.starfurniture.com home page or www.facebook.com/starfurniture. Entrants must fill out all required fields on the entry form. After submitting the required information on the entry form, the entrant will receive one (1) entry into the drawing. You may only enter once per month.


WINNER SELECTION

All eligible entries received during the Submission Period will gathered into a database at the end of the Submission Period. A winner will be chosen at random. The winner will be announced on or about March 7, 2016 on or about noon CST. Announcement and instructions for prize will be sent to the e-mail address supplied on the potential prize winner’s entry form. Each entrant is responsible for monitoring his/her e-mail account for prize notification and receipt or other communications related to this Contest. If a potential prize winner cannot be reached by Administrator (or Sponsor) using the contact information provided at the time of entry, or if the potential winner does not respond to the Administrator (or Sponsor) within 48 hours of notice to claim the prize, that potential prize winner shall forfeit the prize. Upon the request of the Sponsor, the potential winner may be required to return an Affidavit of Eligibility, Release and Prize Acceptance Form and IRS W-9 form. If a potential winner fails to comply with these official rules, that potential winner will be disqualified. Prizes may not be awarded if an insufficient number of eligible entries are received or, if after 5 (five) consecutive attempts, a prize winner cannot be contacted.


PRIZE

$1,000 Gift Card Terms and conditions may apply. Incidental expenses and all other costs and expenses which are not specifically listed as part of a prize in these Official Rules and which may be associated with the award, acceptance, receipt and use of all or any portion of the awarded prize are solely the responsibility of the respective prize winner. ALL FEDERAL, STATE AND LOCAL TAXES ASSOCIATED WITH THE RECEIPT OR USE OF ANY PRIZE IS SOLELY THE RESPONSIBILITY OF THE WINNER.


ADDITIONAL LIMITATIONS

Prize is non-transferable. No substitution or cash equivalent of prizes is permitted. Sponsor and its respective parent, affiliate and subsidiary companies, agents, and representatives are not responsible for any typographical or other errors in the offer or administration of the Contest, including, but not limited to, errors in any printing or posting or these Official Rules, the selection and announcement of any winner, or the distribution of any prize. Any attempt to damage the content or operation of this Contest is unlawful and subject to possible legal action by Sponsor. Sponsor reserves the right to terminate, suspend or amend the Contest, without notice, and for any reason, including, without limitation, if Sponsor determines that the Contest cannot be conducted as planned or should a virus, bug, tampering or unauthorized intervention, technical failure or other cause beyond Sponsor’s control corrupt the administration, security, fairness, integrity or proper play of the Contest. In the event any tampering or unauthorized intervention may have occurred, Sponsor reserves the right to void suspect entries at issue. Sponsor and its respective parent, affiliate and subsidiary companies, agents, and representatives, and any telephone network or service providers, are not responsible for incorrect or inaccurate transcription of entry information, or for any human error, technical malfunction, lost or delayed data transmission, omission, interruption, deletion, line failure or malfunction of any telephone network, computer equipment or software, the inability to access any website or online service or any other error, human or otherwise.


INDEMNIFICATION AND LIMITATION OF LIABILITY

BY ENTERING THE CONTEST, EACH ENTRANT AGREES TO INDEMNIFY, RELEASE AND HOLD HARMLESS SPONSOR AND ITS PARENT, AFFILIATE AND SUBSIDIARY COMPANIES, THE FACEBOOK PLATFORM, ADMINISTRATOR, ADVERTISING AND PROMOTIONAL AGENCIES, AND ALL THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS FROM ANY LIABILITY, DAMAGES, LOSSES OR INJURY RESULTING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM THAT ENTRANT’S PARTICIPATION IN THE CONTEST AND THE ACCEPTANCE, USE OR MISUSE OF ANY PRIZE THAT MAY BE WON. SPONSOR AND ITS PARENT, AFFILIATE AND SUBSIDIARY COMPANIES DO NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, AS TO THE CONDITION, FITNESS OR MERCHANTABILITY OF THE PRIZE. SPONSOR AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, ADVERTISING AND PROMOTIONAL AGENCIES, AND ALL THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS DISCLAIM ANY LIABILITY FOR DAMAGE TO ANY COMPUTER SYSTEM RESULTING FROM ACCESS TO OR THE DOWNLOAD OF INFORMATION OR MATERIALS CONNECTED WITH THE CONTEST.


PUBLICITY

By participating, each entrant grants Sponsor permission to use his/her name, likeness or comments for publicity purposes without payment of additional consideration, except where prohibited by law.


USE OF EMAIL

By participating, each entrant grants Sponsor permission to send promotional emails for marketing purposes. The entrant may at any time unsubscribe to Sponsor emails by accessing the unsubscribe link located at the bottom of the email. For more information on Star Furniture’s privacy policy, visit www.starfurniture.com/privacy.


CONTEST SPONSORS

This contest is sponsored by:
Star Furniture
16666 Barker Springs Rd.
Houston, Texas 77084