Mattress Care

Before contacting Star regarding mattress concerns, please review the important information in this link.

Fabric Care

If you purchased an extended fabric warranty, you will be covered for accidental, single-incident rips, stains and tears. Please contact Guardian Protection Products at 1-800-527-8485.

For specific coverage, terms and conditions of our certifiably green, extended fabric care program click on this link.

Furniture Repair Under Warranty

If you encounter a problem with your purchase after delivery, our service department is available to help you.

Monday & Saturday:	9:30am to 6pm
Tuesday–Friday:	9am to 6pm
Closed Sundays.
Houston:	(281) 492-5433
All Locations:	1 (800) 364-6661 x 5433


Or you may email the service department by clicking here.

What can I expect to happen after I contact the service department?

Most likely, we will schedule a technician to come to your home within five days.

• The technician will will fine-tune or make repairs in your home.
• The technician will identify and order a part for you.
• For bigger repairs, the technician will schedule for your item to be picked up and brought to our shop.
• On rare occasions the item may need to be replaced. Star Furniture will determine if that is the case, and arrange for the replacement.

Additional information about repair services is contained in the brochure you received at the time of purchase; click on this link to review this information again.

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