Pricing for In-town Delivery Monday through Saturday: $95.00(Some restrictions apply, please see your store for details.)
Before delivery we will call you to remind you of the delivery date. The day before delivery you will be notified with the approximate delivery time, usually a 4-hour window.
We are unable to accommodate time requests on out-of-town deliveries and on Saturdays.
If you live in an apartment and you are unavailable, we will meet the apartment manager for entrance (providing you have made prior arrangements with the manager and with our delivery department). It is important that someone is there to sign for the receipt of the merchandise.
It is important to have your room ready to accommodate your new furniture. Please have the room cleared in the area where you intend for your new furniture to be. We cannot install anything on walls or ceilings nor can we install electronic equipment into entertainment cabinets.
IF YOU MUST LEAVE before our truck arrives, please call to advise.
If an error in pricing your merchandise has been made, Star will notify you and correct that error prior to your delivery.
Our professional staff is customer driven to see that you receive the best delivery and service at all times.The merchandise you have purchased will be carefully inspected and padded on the delivery truck to ensure that it arrives in your home in good condition.
Our service department is available to help you with any problems that may occur on delivery or during your warranty period.
Customer service hours are:
Pricing for In-town Delivery from our Outlet: $85.00(Some restrictions apply, please see your store for details.)
