Check Your Delivery Time: (Click Here)
You may pick up your purchase from our warehouse at 16666 Barker Springs in west Houston. Click here for directions.
Customer Pick-Up HoursMonday through Saturday: 10am to 7pmSunday: Noon to 6pm
If you opt to pick up your furniture from our warehouse, you become responsible for the following:
As soon as you remove your purchase from Star Furniture's warehouse, we are no longer responsible for manufacturer's defects or damages resulting from improper transport!
If you prefer the quality assurance and convenience of home delivery, see below for information on standard delivery.
Price for in-town delivery Monday - Friday: $110Saturday & Timed Delivery Monday - Friday: $120Price for in-town delivery from our Outlet: $110(Some restrictions apply, please see your store for details.)
Before delivery we will call to remind you of the delivery date. The day before delivery you will be notified with the approximate delivery time, usually a four-hour window. (We are unable to accommodate time requests on out-of-town deliveries and on Saturdays.)
If you live in an apartment and you are unavailable, we will meet the apartment manager for entrance, providing you have made prior arrangements with the manager and our delivery department. Someone must be there to sign for the receipt.
It is important to have the area cleared in the room where you want your new furniture. Please also have walkways to that room cleared for our delivery team. We cannot install anything on walls or ceilings nor can we install electronic equipment in entertainment cabinets.
IF YOU MUST LEAVE before out truck arrives, please call to advise.Houston: 281.492.5425 Austin: 512.346.9400 San Antonio: 210.558.7800 Bryan: 1-800-364-6661
If a pricing error was made, Star will notify you and correct that error prior to delivery.
If you encounter a problem with your purchase after delivery, our service department is available to help you during your warranty period.
Customer Service hours:
