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Key Contacts

Dispatch281-492-5425
Switchboard281-492-6661
Outside Houston Metro Area800-364-6661
Customer Service281-492-5433
CPU Park 10281-492-5424
Questions or ConcernsWebmaster
Question with your accountAccounting
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Individual Stores

#2WILLOWBROOK
7111 FM 1960 West, Houston, TX 77070
Phone: (281) 586-1900 Fax: (281) 397-9961
Manager: John Chronister Sales Manager: Jim Iserman
OPS Manager: Daniel Jones
#3
CLEARANCE OUTLET
4701 I-45 North, Houston, TX 77022
Phone: (713) 695-7827 Fax: (713) 695-8203
Manager: Bill Mazzanti Assistant Manager: Rob Farmer
Dock Supervisor: Ricky Irving
#4SOUTHWEST FREEWAY
6868 Southwest Frwy., Houston, TX 77074
Phone: (713) 781-7200 Fax: (713) 781-7205
Manager: Robert Taylor Sales Manager: Carol Nava
OPS Manager: Tiffany Boone
#5SAN ANTONIO
12350 I-10 West, San Antonio, TX 78230
Phone: (210) 558-7800 Fax: (210) 558-0777
Manager: Mitzi Sanders Sales Manager: Tom Bless / T.J. Teal
OPS Manager: Donnie Hipple
#6
SUGAR LAND
19660 Hwy 59, Sugar Land, TX 77479
Phone: (281) 342-7827 Fax: (281) 232-5611
Manager: Bill Barnum Sales Manager: Bertha Coleman
OPS Manager: Cindy Zavala
#7CLEAR LAKE
I-45 @ Nasa Road, Webster, TX 77598
Phone: (281) 338-2471 Fax: (281) 338-2478
Manager: Wade Matthews Sales Manager: Tamara Bigelow
OPS Manager: Margie Gannon
#8PARK 10
16666 Barker Springs, Houston, TX 77084
Phone: (281) 492-5494 Fax: (281) 579-5924
Manager: Dwayne Johnson Sales Manager: Eddie Kiser / Donna Killgore
Assistant Manager: Christina Poel
#9
CLEARANCE OUTLET
16515 North Frwy., Houston, TX 77802
Phone: (281) 569.0160 Fax: (281) 569-2095
Manager: Bill Barnum Asst. Manager: Rob Farmer
Dock Supervisor: Ricky Irving 
#10BRYAN
3400 E. 29th Street, Bryan, TX 77802
Phone: (979) 776-4422 Fax: (979) 776-4305
Manager: Anita Murillo Ops Manager: Joanna Price
#11NORTH FREEWAY
18107 North Freeway Houston, TX 77090
Phone: (281) 440-3330 Fax: (281) 440-3404
Manager: Katie Seifert Sales Manager: Jim Davis
OPS Manager: Candy Wrobel
#12AUSTIN
9503 Research Blvd., Austin, TX 78759
Phone: (512) 346-9400 Fax: (512) 346-3652
Manager: Bob Cohen Sales Manager: Maria Vinhais
Assistant Manager: James Alvarado
OPS Manager: John LaFleur

Departmental Call List

MerchandiseDepartment to ContactPhone No.
Return of merchandiseStore of PurchaseStore Number
Service on merchandiseCustomer Service281-492-5433
Credit due on merchandiseStore of PurchaseStore Number
Layaway InquiriesStore of PurchaseStore Number
Price adjustmentStore of PurchaseStore Number
Order partsCustomer Service281-492-5433
Even exchangesCustomer Service281-492-5433
DeliveryDepartment to ContactPhone No.
Set original delivery dateStore of PurchaseStore number
Re-Schedule Delivery Not at HomeCustomer Pick Up281-492-5424 or 5666
Check on time of deliveryDispatch or Store281-492-5425
Credit on delivery chargeStore of PurchaseStore number
Account InformationDepartment to ContactPhone No.
Balance information pay-off accountAccounting or store281-492-5455 or 5456
Finance chargesAccounting281-492-5455
Account researchAccounting281-492-5455
Remove from mailing listCredit281-492-5486
Change name on accountCollections281-492-5468
Change addressAccounting or credit281-492-5455 or 5486
Close accountCollections281-492-5468
Change payment amountCollections rep. for storeStore number
Refinance accountCollections rep. for storeStore number
Combine accounts to single paymentCollections rep. for storeStore number
Late payment arrangementsCollections - Store 8 & 10281-492-5482
Collections - Store 2, 11 & 12281-492-5478
Collections - Store 1 & 4281-492-5476
Collections - Store 7281-492-5471
Credit InformationDepartment to ContactPhone No.
Customer’s credit approvalStore of purchaseStore number
Credit referenceCredit281-492-5485
Skip tracing or third party inquiriesCollections281-492-5468
NSF check informationAdministrative Assistant281-492-5471
Credit InformationDepartment to ContactPhone No.
Defer payment date O/A mdse; service problemStore manager where purchasedStore number
Change due date within same monthAccounting281-492-5455
RefundsDepartment to ContactPhone No.
Request a refundStore of purchasestore number
Refund of sales taxAccounting281-492-5659
Status of check already issuedAccounting281-492-5653
Accounts PayableDepartment to ContactPhone No.
Expense, bedding, parts invoicesAccounting281-492-5442
Merchandising invoicesAccounting281-492-5419
Employee expense reportsAccounting281-492-5442
Custom Drapery department
Manager:Fran FosterOffice: 281-492-5497
Sales Associates:Nadine Curry
Mary YelvertonPager: 713-949-8909